Returns & Exchanges
We want you to love your sleep setup, which is why we offer a 100-night risk-free trial on mattresses and a 30-night trial on most other accessories. If it's not the right fit, we will arrange a full refund and even handle the pickup for large items.
Return Process
- 1.Initiate Your Return
Visit our online returns portal or contact our support team to start the process within your trial period.
- 2.Prepare the Item
For smaller items, pack them in any box; for mattresses, there is no need to try and fit them back in the original box.
- 3.Schedule a Pickup
For large items like mattresses and furniture, we will coordinate with a local charity or recycling partner to pick them up from your home.
- 4.Receive Your Refund
Once the item is picked up or received at our warehouse, we will issue a full refund to your original payment method within 5-10 business days.
